Goodwill - Retail Store & Donation Center
Goodwill - Retail Store & Donation Center is located in Surprise (United States). Featured in the leather bars category, it has a rating of 5.3. Check all the details here.
Features and services of Goodwill - Retail Store & Donation Center
Service options
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Buys used goods
- Used goods
Planning
- Quick visit
Recycling
- Clothing
- Electronics
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free parking lot
- Paid parking lot
Goodwill - Retail Store & Donation Center is in position 25 out of 37 in leather bars in Surprise
Customer Reviews
Goodwill - Retail Store & Donation Center has a rating of 4 out of 5 based on over 448 reviews on Google
Just left this location on 2/21 at 2:15. older lady with grey hair on register was extremely rude to my family and i! there is no organization in the line so everyone had formed one line somewhat in the middle which worked out until she decided to completely ignore us and call someone over who was completely on the other side after we had already set down our items. the gentleman who ended up ringing us out was extremely nice though. her attitude towards customers was outrageous
This is one of the nicest Goodwill in the valley, in terms of merchandise they have. If you like Goodwill, then definitely check out this location.
Found this adorable mirror for $3.50 along with a brass candlestick for $1.50. They had a dress from Draper James and a lot to look at. Update Nov. 2025: found a few more cute things.
I am from out of state and wanted to just browse around. I found some unique items for a good price. I recommend this location especially if Jason is your cashier. Super friendly and helpful. The store was clean upon entering. Thank you Jason for helping and making my shopping experience great.
Just tried to drop off a donation but nobody would come out and help me. Clerks inside ignored me when I tried to get their attention. Cars were backing up behind me and started unloading their cars and putting stuff on the side of the building. But I was blocking everyone in, so I left. Donations are going to Hope’s Closet from now on.
None of us agree with , your new policy to charge us for every bag we use to carry out what we purchased , that you received from us for free. It doesn't matter if it's 10 cents or 10 dollars a bag, we keep you in business, that is extremely tacky. You've lost a lot of business, and will loose a lot more. You need to rethink your change. It's never good to bite that hand that feed you.. Shame on you!
I have always relied on Goodwill for affordable products, but today's experience left me very disappointed. I’ve donated items to support their mission, but I was surprised to find that they now charge 10 cents per plastic bag. This felt unnecessary, especially when combined with their strict policy of not allowing carts outside the store. I opted not to use a bag and attempted to take the cart out to load my items directly into my car, which was parked just outside. When I asked the cashier if I could take the cart out, his response was, "I only work here." This lack of service was frustrating. It’s clear now that Goodwill is primarily a business, and not the community-focused organization I once believed. After this experience, I am reconsidering both donating and shopping there in the future.
Information about Goodwill - Retail Store & Donation Center
Address
Goodwill - Retail Store & Donation Center is located at 15190 N Cotton Ln, Surprise, AZ 85388, United States
Phone
The phone number of Goodwill - Retail Store & Donation Center is +1 602-216-3921
Website
The website of Goodwill - Retail Store & Donation Center is: goodwillaz.org/location/cotton-greenway
Business Hours
Monday: 08:00–22:00
Tuesday: 08:00–22:00
Wednesday: 08:00–22:00
Thursday: 08:00–22:00
Friday: 08:00–22:00
Saturday: 08:00–22:00
Sunday: 08:00–22:00