Blick Art Materials

The supplies are top notch, serious art materials, and multi media supplies are well stocked. The employees are knowledgeable and very helpful. Absolutely recommend - two thumbs way up!

Don’t think it’s intentional but a majority of the staff just come across as rude and condescending even when trying to "assist" you. Will have to get supplies elsewhere.

My mother who was a broken wrist asked for help lifting a 50 pound pack of clay into her car and was told no one could help her because it’s "store policy". They also don’t have shopping carts, they have baskets, which she couldn’t lift herself. Totally unhelpful staff.

Even though this store is smaller than other Blick stores, their catalog is pretty rich. Staff are very friendly. They were open to answer my questions about art materials!! Great service!!

Great selection for your crafting needs. The staff was friendly and helpful. I do wish they had more of a selection for Pottery tools but I will be back to buy glazes

The staff were very knowledgeable and helpful. They explained the difference between brushes and which one was best choice for me. The inventory was extremely good. I just wished they were closer as 200 miles isn't convenient!

Growing up in Wheaton Dick Blick was always my favorite store. I loved the products they sold. The staff always knowledgeable and friendly. I returned to Wheaton and checked the old location. Unfortunately they were gone. This weekend I noticed they only moved a short distance. I was delighted. I had ran out of ink for my fountain pen recently. My love of fountain pens came from this very store. I purchased countless pens from them in my youth; sometimes even riding my bicycle there. Unfortunately, the ink that an associate recommended was not compatible with the pen. If it were any other pen I wouldn’t have cared much. This particular pen was a gift and I had spent many hours with it. The sentimental value was there. I was very upset and knew I needed to return to the store. The assistant manager offered to replace the ink with the correct product. Being extremely upset about the pen being damaged I wanted something more. The policy to make it right was stressful. However the assistant manager did give me a phone number to call. He also talked with me. He seemed to be a very genuine and good guy. It was really hard to be mad at anyone in the store. After waiting for a while in the store the general manager contacted me via telephone. She was nice and approved the store to give me the same style pen at no cost. It’s a pretty big upgrade from the one that was broken. It was never about the cost as much as the loss of a item I cared for deeply. I’m happy that I can return to the store. I’ll continue to support this business time and time again. Thank you for correcting this! It allowed me to forgive the damages to my beloved writing utensil. I highly recommend this business not only for the products they sell but also the people they employ!!! Thanks again 6 stars!!! I added pictures to show where the threaded portion of the pen cracked and the stains on the nib. I also included a picture of the replacement.