Jos A. Bank

Deion was great to work with. I’m not a big time suit guy, however he made it easy and got me fitted up and lookin good. My fiancé is a very visual person so seeing the fit in person before buying the color was great.

It is my absolute pleasure to write this stellar review for Josue, the sales associate who assisted my son and I with selecting professional business attire for college. From the moment we walked through the door, Josue was incredibly pleasant, immediately greeting us with a warm and professional demeanor that made us feel welcome. He quickly assessed our needs and began to provide expert guidance tailored for a business student. His knowledge of the available pieces was truly impressive; he was able to articulate the quality and utility of different items, helping us to build a versatile and appropriate wardrobe. What truly set this experience apart was his patience and accommodating nature. He never rushed us even though we arrived near closing time. He took the time to explain various options and ensuring my son felt comfortable and confident in his choices. Josue went above and beyond by taking precise measurements to ensure the perfect fit for every item, demonstrating a meticulous attention to detail that is rare in retail settings. This personalized service was unmatched. I highly recommend this exceptional sales associate to anyone in need of expert assistance and an outstanding shopping experience. He is an asset to your team, and we will certainly seek out his help for all our future needs!

Went in to this store to look for shirts. Was never acknowledged and 4 associates are listening to one customers store instead of assisting me. Such a shame. I really need some shirts. Even when I walk out no one said a thing. Weird experience.

We had an amazing experience with Deon, the store manager at Jos. A. Bank! He went above and beyond to help us find two perfect suits and several other items. Deon was incredibly patient, knowledgeable, and professional throughout the entire process. His great attitude made shopping enjoyable and stress-free. You can tell he truly cares about his customers and knows his craft inside and out. If you’re looking for someone who takes the time to make sure you leave looking your best, ask for Deon — you won’t be disappointed!

Great experience. I found the perfect suit for a formal event. Deon, the employee who assisted me, was very professional and knowledgeable. He spent a lot of time going through all of the options and ensuring everything was exactly how I wanted. They are tailoring the suit for me, so I am confident I will be satisfied when I pick it up as it is high quality and it already fit pretty well to start with.

Dane is an absolute standout at Jos. A. Bank in Newport News! From the moment I walked in, he delivered the kind of professionalism and attention to detail you hope for (but rarely find). He took the time to understand exactly what I needed for a specific occasion, offered sharp recommendations without being pushy, and made sure every piece fit flawlessly. His knowledge of fabrics, cuts, and styling is top-tier, but what really sets him apart is how effortless he made my whole experience. Whether it was matching colors, dialing in the right fit, or offering honest feedback, Dane nailed it. I walked out looking sharp, confident, and taken care of, because he treats you like more than just a customer. If you’re shopping at Jos. A. Bank in Newport News, do yourself a favor and ask for Dane. A true professional, who looks the part, and will make your experience exceptional, too. No doubt!

Deon was fabulous!! Hie experience was only matched by his patience with all of my questions. He has created a loyal customer!!