Hotel Maya

We chose this hotel based on the proximity to the cruise we are getting on, and I can definitely say Hotel Maya is a wonderful place to stay. The hotel itself is very nice and set in a beautiful location, and our room was clean and comfortable throughout our stay. What truly stood out, though, was the staff—everyone was extremely friendly, kind, and welcoming. They went out of their way to be accommodating to my children, which made our experience even better. We felt genuinely cared for during our visit. Next time we’re in the area, we will absolutely be staying here again!

Really convenient for the cruise port. Room was clean and the outside amenities were nice. Fire pits, chairs and pool right on the water. Had breakfast delivered to our room. The man who answered the phone was super friendly. He actually delivered it to our room as well. Within 5mins we had everything. He was great

Hosted a mastermind and spent two days here before a cruise. Love everything. Staff went above and beyond, multiple times. Food was spectacular, adores the poke tacos. Meeting space exceeded my high expectations. Great room for 40, boardroom style and outside patio for masterminds. Everyone raved! Even a spectacular pool with 6am open times!! I’ll be back and run an event again here.

We had a wonderful stay at the hotel last night. Great view from our room (building 4 Room 504). Was awesome to have the slider open for fresh air. Fuego was great for dinner. Food was 👍. Our wait person, Laura, made it extra special. Will definitely make it our go to place to stay in Long Beach.

Our room overlooked the harbor and was breathtaking at night with the Queen Mary in the background. I'd 100% book again, especially one of the newly renovated rooms. The young lady at the reception desk was very polite and gave some good tips on what to do in the area. We had bikes we brought with us and she shared some pointers on where to go. Made our day! Thank you

Had a fantastic stay at Hotel Maya! I have been reading the reviews before I left and they were mixed, however, in reality, everything was wonderful! When we checked in at 10PM, we noticed that our room safe was not operational. We talked to the front desk and they sent a repairman within 10 minutes! The room itself was a bit dated but very nice! (They are updating the hotel section by section) It was also surprisingly quiet. We had people knocking and we couldn't hear it. In terms of the facilities: We used the bar right off the bat as well as for morning cappuccinos and the bartender was amazing and very attentive! We also had a few meals in the restaurant. The food was delicious and the services was quick and attentive. The hotel also has a wonderful pool and hot tub, which was a lovely touch. All in all, where possible, I will be trying to stay at Hotel Maya again!

Stayed here the night before my cruise. It was a great location. It has a resort like feel with the separate buildings broken off from the main check-in area, I enjoyed the esthetics of the room and it was spacious. The bed was comfortable. The bathroom is almost perfect. Could use a little CLR on thr shower head to clean off some build-up there. Great products provided. The staff was very helpful. Had breakfast in Fuego their on-site restaurant. It was very well prepared and tasty. Was able to quickly get an Uber to the world cruise center, which is about 15-20 mins away.