Fairfield by Marriott Inn & Suites Killeen

I cannot speak highly enough about Tyler and the staff at this location. I was beat from driving alllllll day… hungry and tired, I walked in… He greeted me with a smile. He was caring, kind, and genuinely trying to make sure I had a great experience. This wasn’t fake.. or rehearsed… this guy truly cares about his job. The rooms are clean and priced well. I even forgot my toothbrush and they gave me one and some toothpaste complimentary.. again. I can’t express How refreshing it is to know that when I’m in Kileen and need to stop to rest.. I now have a place to go every single time.

We were here for 3 weeks. And the staff was great from the front desk.to the house keepers. But the young lady that runs the kitchen. She is the best. I love her vibe and she loves her job you can tell. From room 101 Mother care giver.

Nice hotel! Friendly staff and good breakfast. Our room smelled (mold maybe?), but once reported the concierge quickly allowed us to switch rooms. Walls are a bit thin, we could hear activities in other rooms around us and children above us, but once we moved rooms, that issue was allievated. I utilized the workout facility with no issues and the internet was fast! Due to price, friendliness of staff and location, I would stay again.

Hotel was clean and well maintained. Check-in and check-out was quick and easy. Security cameras were visible. Staff was friendly and helpful. Onsite breakfast was acceptable, but you are also near IHOP for an additional option.

Nice size room. Fridge & microwave in room. The hotel is older, so the room had a slight musty odor. Thankfully, we travel with Lysol. The toilet needed a new bolt. We reported it but it was not fixed. Breakfast was good. The attendant was extra nice. We stayed for two nights (you know what that means... no room service) However, we received room service without asking for it.

Reserved two week prior, but needed to change from five to four days three days in advance. The place declined to change the reservation. The hotel and room are NOT the Marriott standard. Musty smell everywhere, uncomfortable sleep experience. Cleanliness is questionable. Not a nice place.

If I could describe how amazing the staff here are I would they are always accommodating.... The room quality is well respectable....At a lot of locations ill have allergies to the A/C but not here very clean and well maintained hotel....They have the most perfected biscuits and gravy for breakfast....