Luster Photo & Digital Inc

Fast and reliable at scanning / printing disposable cameras.

I'm disappointed that I'm posting this review because I went consistently to Luster for a year and encouraged my photographer friends to go there as well. But I recently got some film developed there, and the film scans looked really bad. Luster offered to rescan them, but the rescans weren't much better. I went to get some of my money back and the manager wasn't very understanding. He tried to convince me that I just wanted the scans to be more contrasty, while I tried to show him that the coloring was off, the pictures were hazy, the contrast was barely there, and the cuts were inconsistent. The scans looked like they were from a disposable camera and seemed rushed. Luster did eventually give me some of my money back for the scans, for which I’m grateful, but it was NOT a pleasant experience going back and forth with them. I hoped it could be a more peaceful and mutually understanding experience than it turned out being. The scans are not acceptable for a pro film lab. I took the film to a different lab and this is the difference.

Sam is absolutely the nicest person ever. I’m very new to photography literally just started today and he was able to help me recover my new film that I rewound by accident, he explained to me the different mechanisms on the richo camera I’m currently using, and even adjusted this other camera I’m using by switching up the batteries and didn’t even charge me when I asked how much I owed him. No one is ever kind anymore or patient with me. After the day I’ve had with my character constantly under scrutiny or subjected to the miserable state downs that I get from random strangers. Thank you Sam for everything I’ll be sure to develop the film with you guys . Happy holidays

I dropped off a roll of Kodak 400 and only one frame came back as a print, the rest of the negatives are completely clear, without even the Kodak edge markings. That means the film was processed incorrectly. I’m left with one ghost of a memory and an entire roll lost. This was a special trip, and trusting them with my film was a mistake. If your photos matter to you, I’d recommend taking your rolls somewhere else.

I had my digital passport photo taken. Easy, fast, $20. Good service.

Professionals in taking photos, e.g. passport photos. Very nice ladies from the service, they listen carefully and know how to perform a precise photo service. Friendly atmosphere and very professional service. I recommend it to anyone who needs, among others take passport or document photos and immediately receive them in an electronic version by e-mail.

Developed 7 rolls in less than 48 hours from drop off. Great service, efficient and super quick turn around. The employees are really kind and professional. I gladly spend my money here and buy film as well. It is so worth it to get your film developed here. They do it all!! Passport pics, scans, developing, prints, digital slides. And they are always on point with the time they tell you your order will be ready. Love them! Best spot in nyc