The Color House New York

Stopped in today to learn about their services. The staff was friendly and accommodating. I also took the time to check out some of the used lenses and film cameras. It looks like good stuff and reasonably priced. I am aware and very confused by all of the negative reviews. I have used The Color House in SOHO and never had an issue. What I do see though is that most low reviews come from accounts that have hardly ever written a review. I'm looking forward to using their services soon. I will update my review after a full exchange.

My first film camera in 20 years! I have to relearn everything and I'm so glad I chose The Color House because the staff is polite and informative. Their prices are great. I was astounded at the depth and substance of the photos and Im really excited to navigate light and focus. Thanks to The Color House at least I know my precious photos are in trustworthy hands. I am so glad I found you! Thank you for my wonderful photos and a great experience.

Never had an issue with them and I’ve been coming here for years. The staff is always very helpful and knowledgeable! Their scans are great for the price as I had gone to other places that charged more and delivered subpar results.

Purchased some color 35mm and developed 4 rolls here, so far so good, color is nice and they gave me exact date the files would be sent to my email. (Got the rolls in on Saturday, they promised for Monday) Worked pretty fast. Haven’t tried printing photos out yet, will be back to pick up the negatives.

I have to say, I was nothing but delighted by the service and expedience the staff at the Color House showed in turning around 4 rolls in the four nights I had the honor of staying in NYC. I was able to get 3 120mm rolls + a disposable camera roll processed. They sent me scans via a link within 48 hours of drop off. I was also able to get prints without paying for expedience withing 48 hours. Honestly, I develop film myself and work in a lab company for a living -- these guys are nailing it. Thanks for getting my questions answered! OH, and PS: those were some of the best prices on film I've seen in person for a while 😀

It's a shame that they only got 2 stars, since I'd been a loyal customer for a while. At some point, I bought three rolls of 35mm film and in a rush to get somewhere threw them in my bag, only to later realize that they had given me 120mm. When I called and asked for a refund and/or exchange, they basically said tough luck. I wish I could've had some incentive to continue giving my business to them, but after that it left a bad taste in my mouth.

Good. Mixed experiences. The last one was a pleasanter one. He was a Christ believing person. Got to share gospel. In Spanish. It was so nice to speak. If owner reads, please commend him. He was gracious. The younger woman there needs serious direction from their leadership.