Sheraton Anchorage Hotel

My room was satisfactory; although a little on the warm side. The reason this hotel gets this rating is because Yong is an amazing bartender. The hotel is understandably under construction; but I have spent a week here on a work trip, and I always end up at the hotel bar (despite having many local options) because of her excellent service, personality, and genuineness.

Front lobby on 6th Street was under construction (Feb 2, 2026). Appetizers in the Club Lounge where scrumptious. Views from my room were amazing. Go to the fitness center for better panoramic views. Staff was very friendly & helpful.

It's OK. Locals say it's been under renovations for months. No spa or amenities. Breakfast was OK. Dinner was fair at best. Many of the staff will say, I'm new. And then not know what to do. Business center printers weren't working. No staff response to the issues.

We spent a night in the Sheraton Anchorage Hotel as part of our cruise package. It is centrally located and within walking distance of many restaurants and attractions. It is an older building, but we didn't mind because of the cleanliness and amenities. It is certainly up to date! The staff were exceptionally friendly and helpful. Lyn was amazing! She was witty and welcoming - made us feel at home. We will definitely return when and if we are ever back in this part of the country. Thank you!

Lyn was very amazing! Gave me a medicine from 1st aid kit that I really needed. Also helped me break a change for driver tips. Thank you so much for everything. Wonderful people. See you again when I come back in Anchorage. ||Kudos Lyn! Keep it up!

This hotel is pretty average but could be better for the price. The staff was friendly and very accommodating and Lyn at the front desk was amazing. The hotel is within walking distance to the downtown area and you can find good places to eat,(The Biscuit Club), shopping, and sightseeing. All in all its okay, but not really up to the Sheraton name.

I got a phone call early in the morning, from my hotel room phone 9/20. It was a person saying they were from management downstairs(the name given to me was Marv)and the voice sounded familiar. He needed to verify my card number and zip code. This individual, read me my card number, and only asked for my zip code. Since he already read the card number to me, I assumed it was true and gave my zip code. I look at my account on 9/21 and had a slew of charges on my card. I went downstairs to inform the staff at about 1530, and they told me they would never call over the phone for my information and this has happened to a few guest at that hotel before. I gave this hotel a 1 star, because how is this happening where someone is calling the room phone number, and having customers information? Is this a data breach? Is this an inside job? There needs to be some accountability with this situation. I do not want others to be im the same boat as I am.