Salt & Spa

I’m extremely disappointed with my experience. I only booked this appointment because I received a birthday gift certificate, but the way my situation was handled completely changed my view of this business. I was running slightly behind at clinic and called twice before my appointment to explain and communicate respectfully. Despite making the effort to keep them informed, there was no understanding or flexibility. Instead, they enforced their policy without discussion and deducted 50% of my gift card value. What’s most concerning is that their cancellation/late policy was never clearly explained when I called to book the appointment. If you’re going to enforce strict policies, they should be communicated upfront. Customer service should include professionalism and transparency. Unfortunately, this experience reflected none of those.

Beyond grateful for this place! I’ve been a member for 5 months and signing up for the membership has helped me prioritize self care in a way that’s easy and affordable. The owner Yesenia is amazing and runs her business with so much care and integrity. I got a lymphatic drainage massage for the first time in my life today and I genuinely left feeling lighter and in less pain than I have in several years. I’ve lived with an autoimmune disease for years and the pain relief this gave me was more than I’ve EVER received from traditional massage. Salt and spa, thank you for the relief and the hope of finding something to better manage my pain 🌻🫶

Yessenia and the girlie at the front desk are amazing. They truly care and are passionate about the clients experience, and will make things right with you. I had the hot stone massage and am on cloud 9 right now. I will be back!! The salt room is also an added bonus!

Very friendly staff and the space is warm and welcoming. The deep tissue massage was very helpful and relaxing. The ear candle was a great service, enjoyed it.

I didn’t get the full hour I paid for. Even though I arrived at the exact time of my appointment, they never told me to arrive earlier, and they used part of my session time to complete paperwork. In the end, I only received about 50 minutes of massage. They also didn’t inform me that the therapists were men, and the experience felt different because of that. The massage itself didn’t focus much on the extremities, which I really didn’t like. The staff was friendly and the place is very nice.

I have gotten massages several times here before and they were amazing. However do not purchase a membership if you aren't going to use them in 6 months. I purchased a 6 month membership for my husband who of course used 2 and that was it. I had asked at the time of purchase if he didn't use them could I and the answer was yes. I called today to take advantage of his remaining credits and was told I was just out the money and could not use the credits for services as they expired. I won't be returning since I have already paid for services that I am unable to use. Lesson learned.

Environment was nice and peaceful. Jorge did such an amazing job on explaining what he was doing . The massage was incredible I definitely recommend !!!