L'Amour Shoppe #3 (Fremont)

Come here once in a while. Would ne more often if I didnt feel so uncomfortable. How do you hire ? Curious do you choose the people least qualified at customer service had 3 employees to ignore me on their phones tonight asked basic questions and was met w blank stare no response then Back to their phones. Food for thought customer service would go a long way maybe dont hire bunch if kids who couldn't care less and unpleasant at best rude more appropriate just saying

Ok experience , didn’t get much help from some guy on his ps5 lol. The other dude was pretty helpful. It’s also so quiet in there and the only other thing you can hear is the guy on his ps5 yelling. Wouldn’t go back.

Used to really like this place. I walked in last time into a very awkward silence; and out of nowhere, laughter erupted among the two fully grown men behind the counter. When you go into a place like this, you pay a premium, a large percentage more than you would online, for a certain experience. I don't come somewhere like that to be mocked. I was happy to do stop by before I came into the place the last time. The management made a bad decision with this one. I will not be going back to this place and I would not recommend it to anyone.

enjoyed coming here! the girl Natalie was very helpful and polite. plan on coming back. the store has gotten soo much better than others!

Alberto helped us out and he was AWESOME! He made us feel super comfortable and made sure I went home with a very happy purchase.

Called to see if they carried a product and the individual who answered the phone was INCREDIBLY RUDE! Honestly this level of rude behavior was something haven't experienced in over a decade. I certainly won't be doing any business with this company.

Since they got new employees in the last couple months they really turned the place around. The weekend people are very nice and informative. Would go again.