Gene Juarez Salon & Spa - Alderwood

This was my fourth haircut, and yesterday was the third one. I honestly didn’t feel great about it because I felt the stylist and I just didn’t click. I’m not a picky person at all—I usually style my hair easily and can make most haircuts work. But yesterday’s experience really left me feeling disappointed. The reason I didn’t specifically request Lilia was because I couldn’t remember her name when I booked. My first and second cuts had both met my expectations, so I assumed anyone would do just as well. I came back, and Selena took so much care and really did a great job fixing it. I’m so grateful for that. When I come back again, I’d definitely want to have my hair done by either Selena or Lilia.

I haven't been to a salon in ages. 1st time in years & 1st time at Gene Juarez Salon. Veronica L did an amazing job. I asked her with my type of hair texture and face what would she suggest. (As long as its not a Rachel haircut) because I still wanted layers but not chunky. I also asked for a Kerastase Treatment and wow! Made my hair so soft, silky and super shiny. Came out of the salon feeling amazing. Highly recommend Veronica L at Gene Juarez!

I needed a last-minute haircut on a Monday morning, and picked Selena based on other clients’s reviews about how patient and kind she is. I am so glad that I did! Selena did a fabulous job creating a flattering haircut for my naturally curly hair (which is also my naturally frizzy hair)! I felt that the cut really framed my face well. Additionally, she shared maintenance techniques with me to help my curls to stay curly and try to avoid frizz. I was thrilled with how it turned out, and I will definitely be seeing Selena again for my next haircut.

Today I had an excellent experience with the stylist Gillian at the Lynnwood Gene Juarez salon. My Google photo shows what my hair used to look like a few years ago- naturally curly hair in longish layered ringlets. Well, I am a few years older now and in the past year have recovered from a serious heath problem that affected my hair health, density, and texture. My hair had actually lost its curl and become thin and lanky. I had about six inches of bed growth with renewed density, curl, and luster but wasn’t ready to cut off all of length of the older hair yet. Gillian really listened to my concerns, make great suggestions, and was able to give me a haircut and then style it with products that helped to blend the new healthy growth without losing too much length. The end result is that when I came home and showed off my haircut to my husband, he told me how happy he was to see my hair with some of my curl back, looking healthy, feeling soft and pretty (without sacrificing too much length). Thank you Gillian! 🙏🏆💇😃

Stacey does an amazing job on my hair every time. She has helped me find a hair maintenance schedule that is affordable and looks great! I look forward to my appointments and catching up. The front desk staff are warm and professional. Five stars!

I was so glad to be assigned to Vivi (I couldn't remember her name when I booked). She is awesome and I think she just knows exactly what to do with my hair and exactly how short to cut it. Very happy with results. She's fun to chat with, too.

Unfortunately, I want to note the extremely low level of service at this salon. On December 31, I came for a consultation, and it was immediately clear that the staff were not familiar with the process — I waited a whole hour for my appointment. Today, January 7, on my birthday, my appointment was canceled just a few hours before the visit. I had booked it two months in advance, specifically setting aside this day, as I have no other free dates. The staff, without any explanation, rescheduled my appointment for tomorrow at 3:30, even though they knew I have very thick hair and this time is clearly insufficient. Moreover, they didn’t even ask if it would be convenient for me to come at the new appointment time. Such treatment of clients is completely unacceptable. It is very disappointing that the salon does not value the time and effort of its clients.