Holiday Inn Chicago O'Hare Area by IHG

I stay at this property pretty frequently as a flight crew commuter and an IHG platinum and thy always treat me so well. The van driver always gives me a friendly familiar hi, and the front desk clerk, Allison, even remembered me by name! The location is great with easy access to the Cumberland L stop for going into the city, and I appreciate having a microwave in every room. Some dated fixtures could use updating, but this property keeps me coming back, and I appreciate the service.

Smaller Spanish girl was really helpful and nice. Other tall black lady not so much and had attitude answering questions even to her co worker. Been there a few times or more and it’s really hit or miss on the rooms. Some are better than others and hallways are sometimes cleaner than other times. Water pressure not great but water is hot. Great for parking to go to the airport. I like the location is mostly why I keep returning and pricing isn’t bad most times.

Rooms were pretty dated but still in pretty good condition, stayed here overnight waiting for a convention to happen the next day and needed a cheaper place. The service was excellent, letting us get checked in at 10am after a sleepless night and flight, but the location is horrible. CTA station is nearby but don't expect to get there easily, it's a hike through a very busy road, then you have to walk on the pavement to even get near the station, and this was in the snow and nothing was plowed, salted, or shoveled. But a well deserved sleep was earned and very much appreciated.

I actually stopped using this hotel a few years ago as there were issues every time I was staying. Well I’m pleased to say, it’s now the complete opposite.||From the start with the airport shuttle being on time and serviced by a very pleasant driver to the check in process handled by a knowledgeable and helpful person. |The room was clean and whilst not the one I requested it was an equally good one.|After a good quiet night, breakfast was a very pleasant experience too. It opened on time, was prepared by a happy and helpful staff, plentiful and fresh. Coffee was also excellent. Overall it is worth the $15 asked for it|Check out and shuttle back to the airport was also a pleasant experience with great staff.|Overall this hotel is now my 1st choice when calling in Chicago

Visited this hotel over the past weekend and I really enjoyed myself here. At this stay, my room wasn't bad. Only issue I had was the carpet in the rooms seemed unclean and there was hair in a few places within the room. Overall, professional staff and friendly atmosphere! I recommend.

Enjoyed my stay. Good amenities and friendly staff. Vanessa at Bar Louie was an enjoyable conversationalist (everyone was amazing too). I found my room very spacious and comfortable. Overall clean. Location is airport based, so be prepared for reasonably longer trips during traffic hours if you go into the city! I very much enjoyed this hotel.

Used this hotel when I had flights from ORD. The rooms are long overdue for the renovation, but they are keeping them clean. Soundproofing leaves too much to be desired. There is a complimentary breakfast which is like any other. The main attraction is the airport shuttle, which follows a schedule which is on display at the front desk. The parking is free at this hotel.