Courtyard by Marriott Columbus Downtown

we travelled from canada and the staff made us feel so welcomed and like it was our home away from home. we had zero issues and everything was clean and absolutely lovely. i truly cannot say enough good things about the staff, so sweet, friendly and helpful and kept wishing us a happy anniversary which i appreciate that they remembered. the amenities are great, in walking distance of lots of things and only short drives to many other things. you feel safe and taken care of. very highly recommend ❤️

I stayed here with my friends for galaxy con 2025. They were amazing! The guy who checked us in was such a sweetheart, and they were absolutely lovely when it came to helping us get our bags to the room(and we had a ton). They helped us find good places to eat and were super helpful when we asked for extra makeup wipes. They held our bags after we had checked out so we would be able to go to con without having to get a locker. When we went to the pool area there was a nice man on duty who operated the hot tub for us even though he was off duty. The people here are amazing, the location is great, the place is spotless, in a great location for restaurants and experiences. Will definitely be staying here each time we go to the greater Columbus convention center!

After an unfortunate mishap with my furnace I had to spend 2 nights there. The entire service was mediocre at best. The night front desk personnel said you could only swipe your card to pay for anything, no tapp to pay or a slot for the chip. And they don't take cash. Finally had to manually put in the numbers. After over 45 minutes waiting to checkout, I had to leave for my job and just left the card in the room. When I got my receipt, I saw that the kept the deposit and said someone was smoking in the room.. Rest assured that was false. When I called to question it, the front desk said there were pictures and gave me an email address to a supervisor that was non-existent. So basically I wouldn't even carry any tobacco products inside at all or they'll find a reason to keep your deposit.

I enjoyed my stay at Courtyard Downtown. I traveled to Columbus on business, and the hotel was within walking distance for my meeting. Staff was great, very helpful. I ordered salad and flatbread, which were both fresh and perfect portion size. I was looking forward to enjoying Starbucks, but it never appeared open. I would definitely stay here again.

Hot tub was not hot, no towels to try and warm up. Tried to use their "resteraunt" was told I could get hummus or a flatbread??? That is not a resteraunt! Paid for breakfast and a drink at their "cafe" and was given drip coffee over ice and a breakfast sandwhich made wrong? Tried to order drinks and they had a hard time making them. The bistro was also absolutely freezing. Room was dirty, lots or weird residue all over the chair in there. So in all we booked the hotel for our anniversary get away because it said it had a resteraunt, false, I was excited for their cafe, fake advertising and a hot tub, not even working. All in all very upset.

Employees were very nice and helpful. Was not impressed with the room. They had to switch our room due to it not being the original room that was booked. The couch had a pretty good size tear in it (forgot to picture the tear). When you pull the couch bed out there is no room to walk around the bed or even through the room. It looked like sprayed coke or something on the wall and fire alarm. Drop off/pick up parking has hardly any space. No free breakfast. Coffee was not the best and condiments for coffee not stocked well. Carpet was lifting and we tripped a few times walking the halls. The pool/hot tub was very nice and indoors. Parking is ridiculous and VIP/Concierge parking is $35 a day.

Good clean room, interesting raised (2 steps) platform with rails, on the side of the room with the desk, the desk included a roll out table that was useful. No decaf tea or coffee. We weren't crazy about having to use valet parking but it di work well, though the cost of the parking essentially added to the room rate. Nice location downtown, close to the convention center.