Holiday Inn Portland West - Hillsboro by IHG

Very happy with our experience here! Staff was very friendly and very helpful. They upgraded our stay without charging due to short notice issues that arose and even waived our parking fee. Very appreciated and the ladies up front were extremely kind. Jessica at the Breakfast station was also fantastic and I have to give her a shout out for how wonderful her service was the 2 days we stayed but also for how she handled and extremely rude customer. Her professionalism and kindness during that interaction we watched was impressive and she continued to maintain service for everyone else. We really appreciated the hospitality and will be recommended this hotel to others.

This hotel charges $10 a night for parking and the lot isn’t covered or protected and during my visit was about 1/10 full. The rooms have barn doors on the bathrooms and ours was hung on a track that wasn’t level and the door slowly slid open every time we were using the bathroom. We had to jam towels under the door to keep it from sliding but there wasn’t anything we could do about sound privacy since the barn doors can’t be flush to the wall and the door was not solid wood. We will not stay here again.

My recent business stay was smooth and comfortable, with excellent service and thoughtful amenities. The check-in was efficient, and the room provided a quiet workspace with reliable Wi-Fi, making it easy to stay productive. The bed was exceptionally comfortable, ensuring I was well-rested for meetings. The staff was professional and attentive, always ready to assist, and the on-site restaurant offered delicious meals, with a particularly impressive breakfast. With a convenient location and a focus on business travelers, this hotel made my trip effortless and enjoyable. I highly recommend it.

Stayed two nights here and the room Mr. Sean Supnet chose for us was very comfortable!! You can tell a lot about a place by how clean and well kept the bathroom is, and I can say it was it was the nicest hotel I have ever stayed in! The AC/heater was working well, the adjustable lighting was cozy, bed and pillows were soft that i fell asleep in few minutes… The room also had everything I needed for a short stay: hair dryer, microwave, fridge…etc. I also enjoyed the all you can eat buffet breakfast there at the nice lobby with great lighting! Thank you so much, would definitely come back the next time I travel here

Initial stays were good but lately experiencing bed bites and found upside down live roach on the ac unit. Laptop safe was not working, didnt fix the battery after multiple requests. Room was not made after requesting at the front desk too. Otherwise, quiet and clean among other hotels in hillsboro-beaverton area. Reasonably priced with nice location close to restaurants, intel, nike. Staff is very curteous. Might change hotels though if I keep experiencing above issues.

Definitely a mixed bag staying here. Rooms are pretty clean and quiet but the bathroom floors are past their expiration date. They charge $10 a night for parking even if you book 3rd party and they don't tell you about the charge. Good quiet location but no free breakfast. Front desk staff have all been friendly but I think I'll find a different place next time I'm in the area.

Stayed at this beautiful hotel for the weekend and it was an amazing time, Ms.Ekimoto made our stay even more special with the great costumer service her and her team provided. It was definitely a busy weekend with the youth teams here but we did not feel left out. Folks the pictures don’t do it justice this is truely a beautiful place. We will be back.