Super 8 by Wyndham Joliet I-55 N/Chicago

My last experience was horrible! There was a fight happening in the room next to ours at about midnight. shouting and tussling was not what I expected to hear for most of the night. Definitely sounded like a domestic violence situation which I would think would be deemed serious at this kind of place. I called the front desk numerous times about it, got told that they’re taking care of it. Called again at about 2am, same answer but also got told that there was no noise when they went up there. It wasn’t until 3am when my partner went down to request a different room that we were finally able to get another room to rest! Not once did I see them administer consequences to whoever was causing the disturbance either which I would think is a violation of their policy. Definitely wish they would’ve handled this incident better. The room was nice, breakfast was decent and the morning staff were wonderful other than that.

Positive: Staff was very kind. Even maintenance Negative: AC went out overnight. No one offered a discount for the inconvenience

The bathroom ceiling had an active leak with mold. I awoke to standing water on the bathroom floor. When I reported it, I was told "thanks for letting us know." There was no apology or compensation. Breakfast also had very limited options. Worst stay ever.

Arrived at 9:30pm to check in and night person seemed highly agitated when I was asking questions as if he had an issue. When I got to the room around 2:20 the fire alarm was hanging from the ceiling by wires. There was old food in the microwave. Stains on the pillowcases and the room immediately smelled like weed when I walked in. The next morning I went down for breakfast with my children and all they had was cereal and toast. My child spilt a bit of cereal out of the dispenser, so I asked her to clean her apartment mess and she pulled the trashcan near the counter and the guy beginning to yell at her because she moved it. From the very beginning, I did not. I feel like even bringing it to the attention because it was so late and I had two toddlers with me, but this wasn’t even worth what I paid for itself

I didn't have any problems with checking in. Gentleman was very helpful. The room was fine until I took a shower and found the tub didn't drain properly and the floor was wet. The tub was cracked and leaking onto the floor. On the morning of October 6th, 2025 , at 5:35 ,I went downstairs to the breakfast room and sat at a table to take care of something on my phone not wishing to disturb my partner sleeping. I was told by the service desk man, a guy about 5'8" 180 lbs, black hair, medium dark skin toned, a dark green long sleeve shirt and medium green pants, that he needed to clean the room and for me to leave. So I went outside of the room to a chair in the lobby to sit and finish my phone work. He then approached me saying that I couldn't sit there and that to go to my room. I questioned him that I can't wait here till the breakfast room opens up. He said no and go to my room. I said I was going to report him. Mind you both areas were clean. I left and came back with everything looking the same except the breakfast food was set up, food wise. I found that to be rude and wrong. I told him I was reporting him for his rude ness.

Hotel needs some upgrades. Room repairs is a patch job. Get new tubs instead of patchwork to floor of the tubs. Another major issue is the smell of marijuana as you walk to your room (hallways). Just keeping it real.

I booked one room for two nights because I'm a truck driver and needed to stay in the Joliet area.But each time I booked a Super-8 seat, where I was located near Chicago O'Hare International Airport.But it was very beautiful and comfortable in this place.Starting from the Lobby and ending up to the room, everything is perfect and very comfortable, although this hotel is far from Joliet, but it is worth it.But when I arrived at this hotel, I was very uncomfortable, the lobby was very small and the floor was very weak, as if you could fall.The reception was quick and the staff was very polite.But when I started going into a room or bathroom smells strongly of marijuana, as if someone was smoking and came out of the bathroom.The ventilation was terribly noisy, but the room was clean, there was no carpet anywhere.I think it's time to bring these rooms to others, renovate and add many more options.The price wasn't expensive and it was worth it.Have a nice weekend.