Delta Hotels Phoenix Mesa

Really enjoyed my stay at this hotel. The gentleman who helped me check in on 2/24 around 12:30AM was so pleasant and helpful. Location was convenient, parking was easy, and the room was great. I’d definitely come back if I’m in this area again!

Had a very pleasant business stay. The staff at the hotel are incredibly professional, friendly, and helpful, even with receiving large and heavy packages at the front desk. I've had worse customer service and treatment at 5-star luxury hotels. In fact, my experience here was of one of the best run hotels I've seen regardless of price category. Will definitely be staying here for follow up trips.

Positive: Hotel Employee treated us like royalty!!It was our 50th wedding anniversary. He gave us a beautiful room on the 11th floor overlooking the city. Not only that, he sent us a tray of chocolate covered strawberries with whipped cream. What a happy & fun surprise!! Negative: ""

First and foremost Scott has great hospitality warm, friendly and welcoming! I did have a few things I disliked, first I requested accommodations for the same room just not to be placed on the first floor. No made me aware that I would be charged for this accommodation! A whole nights worth charge lol crazy! GOOD thing I booked with Expedia…Next they request that you reuse your shower towel before asking for clean ones, weird & Ridiculous! So do they not change the beds linen? Doors stay unlocked after 1130p not true what the sign says.. Don’t get me started with parking , it’s TERRIBLE!!

Had a good experience at Delta hotels. From the start Amanda was incredibly helpful and understanding of my special requests at check in. You could tell that customer service was important to her and she really helped me out. The hotel is a little dated but I appreciate the exceptional customer service over anything else. Great job Amanda, and Delta Hotels!

I would not recommend staying here. Our soccer team had a group reservation through tournament travel agency and the dates were changed by 1 day. Somehow 6 of us did not get our dates modified. We were charged for a room as a no show. Now for a large corporation, $220 would not be a large sum of money but for a parent who travels all spring in hotels for soccer, this does damage to the budget. The manager refused to cancel the charge for the ine night even though she was still getting 3 nights from us and made a fortune off the teams staying on site. Called Marriott customer service and they said the GM had in her power to correct the error. Group travel agencies screw up for teams all the time and Hilton has corrected for other teams we know. Stick with other brands for group team travel, not a heartless and greedy chain. O and the bathroom tub had hair… not clean.

Shawndra at the front desk was amazing. Even during a very busy late-night shift, she stayed composed, organized, and handled multiple guests at once with professionalism and efficiency. Her work ethic truly stood out and deserves recognition.