Hyatt House Salt Lake City/Downtown

An essential service of a hotel is sleep. On this, the hotel management has clearly weighed the costs and decided that a certain percentage of guests will simply not sleep. They have a known problem of broken thermostats documented in other google reviews and acknowledged by the front desk. In the middle of the night the temp rose to 73 which is not a good sleeping temp. After trying to address the issue for an hour in the middle of the night, we determined it was broken. The front desk gave us batteries which did not work. And a fan which just is not the same as a functioning HVAC. Its likely that the next guest will be invited to stay in the same room with the same broken thermostat. Management invests tons of money into heating pools that are barely being used while they neglect completely our essential needs. I've not encountered this issue at any other hotel on our road trips, making this one exceptional. The staff is all wonderful, it is really unfair to them they have to field problems with the core service offering.

A Great Stay at Hyatt House My recent trip stay at Hyatt House was fantastic. The staff greeted me warmly, and check-in was quick—they even shared local tips. My suite had a cozy bedroom, a small living area, and a full kitchen—perfect for making quick snacks. The bed was super comfortable, and free high-speed Wi-Fi worked flawlessly. The daily free breakfast had great options, from fresh fruit to made-to-order omelets. The evening social (weekdays only) was a nice bonus for unwinding. The fitness center had all I needed, too. Only a tiny downside: the pool area needed a little sprucing up. But overall, it’s a top pick for comfort and value.

Very good hotel; nothing that really blows the doors off, but it's clean and spacious. Staff is particularly kind, and do a great job both of offering to help, and having a sense of when you'd rather not interact with folks. I will certainly check availability at this hotel first if I find myself on SLC again in the future!

Great location. Overall very nice clean suites: Full sized refrigerator, dishwasher, stove, and micro. (No oven). Comfy sofa. Small quirky TVs (but there's one in every room which is nice). Quiet rooms. Large, nice bathroom. Only quibble: we've been here 3 times because we love it, but every room has lamps in the bedroom with power recepticles on the base. None of them work reliably so we end up unplugging them and moving the night stand and plugging into the wall. Not a biggie. Very nice staff too.

I stayed here many weeks for work and was very impressed! The rooms were well-kept, the amenities were fantastic, and the staff were incredibly receptive and responsive. 10/10 would recommend!!

Had a wonderful stay at the Hyatt House in downtown Salt Lake City! The hotel was spotless, and the staff couldn’t have been friendlier! A special shoutout to Rachel for going above and beyond to make our visit even more enjoyable.

Very average, standard hotel, you get what you pay for. However, the rooms are looking quite run down, the furniture and walls are showing wear. There's an over head light in the lobby that flickers every five minutes. The staff are great though, although the front desk seems to be a bit under staffed. The walls are a bit thin, I could hear voices from the room next door