Home2 Suites by Hilton Sioux Falls/ Sanford Medical Center, SD

Received a phone call from the motel en route apologizing for not being able to accommodate our request for first floor but said they would have a room ready when we got there. We arrived an hour and a half before check in (still quite surprised we could get that soon) and the lady that called us also checked us in. Her name was Natalie and she was very welcoming. We were in SF for a basketball tournament. The night desk attendant was great by cheering on our team when we went out and filling in the bracket when we returned. Her name was Destiny and she definitely made our stay more fun and enjoyable! The motel is quiet and the location is perfect for attending sporting events, concerts, or managing medical visits. If you have a dog, there is ample green spaces available. Elevators are quick and breakfast is well supplied. Really enjoyed our stay!

Positive: The staff was really good, the room and the linens were clean. Negative: We did have a fire scare one night. It wasn't the hotels "fault" but a microwave started smoking and caused the alarms in the hotel to go off. To be woken at 3:30am by alarms was not fun. But we know it was not the hotels issue.

Directly connected to the hospital. Rooms are fine - they have kitchenettes and the beds are decent. Good water pressure in the shower. We didn't get housekeeping so can't comment on that. Breakfast items rotated over the few days we stayed - not bad for a free offering. Gym is better than average for a 3*hotel. Pool and hot tub were a nice amenity too. Ample parking.

The hotel staff was very helpful and accommodating. The lady at the front desk in the afternoons was amazing she was so empathetic and kind when I shared about my sister’s stay in the hospital. The cleaning crew was also friendly and quick to bring anything we needed.

The staff was so sweet and helpful, breakfast was good, hot and fresh! They made my stay feel comfortable while my loved one was in the hospital, They care about your needs. Definitely will stay again. Thank you Natalie the front desk staff, she was amazing!

Overall a nice place. Rooms are spacious and clean. Amenities are nice. Only bad thing was the odor on third floor - smelled like urine diapers that had been left out for extended period of time. Didn’t matter where I walked on third hallway - odor was present. No odor on main floor.

Our favorite hotel to stay when visiting Sioux Falls! The cleanliness of the establishment & the customer service beats anywhere else we've stayed at by far! Highly recommend!