LeatherWerks

Thank you to both Max and Khadaviyon for a great shopping experience. They made it lots of fun and very personable. Highly recommended.

They don't respect your privacy or ship to discreetly even after they lied to me and said they do when I asked reached out and asked them. The owner called me but didn't really care or do anything to rectify the situation. They ruined my reputation and I will be consulting with a lawyer for deformation of character to say the least. Stay the way from them unless you don't care of everyone on the world knows exactly what's in your package

Bought a Cage and I really wanted certain size, but the attendant convinced me to get a different one. I got it, paid almost $200 for it, didn’t like it and 3 days later called them to exchange and was refused. Very disappointed.

I absolutely love this store. Their employees are great. However I don’t like that they don’t empower their employees to make common sense decisions on refunds. I purchased an item, around $200., and when I got it home realized I already had one. Dumb mistake on my part, I know. I never opened my purchase and kept the bag and receipt all intact, exactly as it was given to me. When I tried to return it, they wouldn’t even look at the item. "No exceptions" I was told. The employee even got a little emotional saying he could lose his job. I would never want that to happen and I relented. My point is that I would much rather shop local, even if it’s more expensive because these folks do a great job, and I want these businesses to thrive. But to not empower your folks to make a common sense decision in this case is not good. I would have never even considered a return if the package was even torn much less used. I will now sell this on eBay probably taking a hit when they could have sold it as new. Small businesses that don’t go above and beyond to take care of their customers will risk losing to online retailers every time.

Awesome experience! It's not just a store, it is definitely an Experience! 7/5 Stars! Customer service was Above and Beyond!

Friendly staff, good selection of toys and clothes, occasional naked shopping nights

Went to LeatherWerks a few times for some retail therapy this past July, and I have to admit that it’s honestly one of the best stores in Wilton Manors due to the fact that it’s a safe space for people like myself who are trying to get out of their comfort zone while trying to be the best version of themselves in the LGBTQIA+ Community. Moreover, the staff (e.g. Paul and Ken) were very helpful and kind to me throughout my shopping experience. With that being said, I hope to come back again the next time I visit Wilton Manors at some point in the foreseeable future.😁🙌🏻👏🏻👍🏻👍🏻🛍️🖤💙🤍❤️‍🔥🏳️‍🌈🏳️‍⚧️💯