Deseret Industries Thrift Store & Donation Center

I’m very disappointed with my experience here. The prices on used items are outrageous. I was under the impression that Deseret Industries was focused on charity and helping the community. Very disappointing that this is coming from a church that has billions and billions of dollars. I will no longer be donating to this organization and I feel sick that they would price the things I have donated like this. The prices are not affordable for people and after these items sit on the shelves and don’t sell they will be shipped out to other countries and contribute to global fashion waste. Please do better.

I love going to DI and see what I can find. I’ve only been here this specific location twice and I’ve been lucky enough to find things I’m looking for. There’s huge selections of your everyday home essential items. They have everything organized and well spread out. Everything is always at a great price!

Prices on toddler clothes gets ridiculous. They will have cute tops but used for over 5 bucks . Sometimes stains even and selling them over priced. I come here to buy clothes for my daughter. The fact all these are donations and marked so high for one piece of toddler clothing is much. This place is run my the Church which makes billions of dollars. Winter is here basically and trying to find new quick clothes for my daughter can be hard on a budget especially as a single mom.

Clean & organized with friendly workers and great prices. DI is the place I shop whenever I'm in Utah. This is a great location in proximity to the nearby large universities to serve the needs of that demographic. The store itself is well kept. There are literally no mess on the floors because the workers are constantly wandering around picking up after people and dusting and sweeping. ID Thrift Stores are a must visit when you're in Utah. 👍

obsessed with this thrift store! specifically for apparel. soooo many clothes for incredible prices compared to all other thrift stores. tons of name brands mixed in for the same prices. and it’s HUGE! massive selection can be here for hours. there’s also dressing rooms 10/10

An employee at this location named "judy" not only insulted my clothes but also unnecessary marked up an item and on a separate item implied that I removed a tag to make it cheaper. I came in and grabbed only 3 items, when I went to check out she looked me up and down and commented on my shirt. Judy said "that sweater looks my mine after my gerbil got to it" then she grabbed my second that clearly stated the item was .50 she then proceeded to tell me its now a dollar while laughing like it was some kind of joke. When Judy grabbed the last item she couldn't find the price tag, I informed her that when I found the item it was marked a dollar, I tried to politely explain it must've fallen off, she glared at me like I said something offensive and then began questioning me, insinuating I had removed the tag. This is not the first time I have been treated rudely at this provo location, I have never received this kind of treatment at the Springville location.

I would suggest taking donations to Savers where the workers are polite and helpful. Each time I have made donations here the workers are rude and unhelpful. Today I got out of my car and the same guy who usually acts annoyed that you’re there making a donation sat on his phone texting and didn’t even acknowledge me. Another worker had to catch his attention and yell that he had a car right in front of him. I didn’t know where they wanted me to set the donations so I sat there awkwardly for quite a long period of time. When the workers did finally come help they acted annoyed just like previous experiences I’ve had.