Furniture Row

Third days the charm...this was my third day looking for a new bedroom set, and I was over it, I was tired of being shadowed, hounded by sales associates, and looking at furniture that was way to expensive or poor quality. I walked in to Furniture Row, Lisa approached me asked if she could help I told her I wanted to just look around. She simply said okay let me know if you have questions or need anything, and she walked away. She did not hound me or shadow me, or helicopter mom me, at all! I finally found the bedroom set for me, and she made it happen, at a price I could afford and was comfortable paying, and the quality was there also. Thank you Lisa! I look forward to doing business with you again in the future😁

I came in to shop for an "easy chair." Furniture specialist, Robin assisted me. She was a joy to work with. No hard sales tactics, listened well, and very knowledgeable of Furniture Row products. Within less than 20 minutes I selected a Lazy Boy recliner that met all my criteria. Robin's demeanor was a good match with my shopping habits. A very good shopping experience.

We had a great experience here. After looking off and on for months, we were able to pick out exactly what we wanted for a new dining room table. Kristina was awesome and helped us every step of the way. Many Thanks to Furniture Row for helping us!

Irene was great at helping me find the recliner I wanted. She took the time to understand exactly what I was looking for and made sure I was comfortable with my choice. Her patience and knowledge made the entire experience easy and enjoyable.

Ivan was the best salesperson I’ve worked with for furniture shopping. He was so knowledgeable, but gave us appropriate time to have personal conversations and was not pushy. The furniture we purchased was great quality for the price. We are highly satisfied.

Best shopping experience I’ve ever had. Ask for a young guy name William. Hilarious and very knowledgeable. Gives you space and lets the merchandise sell its self. No pressure

Rushed delivery service. Careless to detail. As customer, I did not ask for mattress to be placed on frame since we were told at time of purchase that placement area needed to be cleared. It was still done by crew, most likely to cover that boards were not placed in proper alignment. Frustrating as a customer when you think you’re paying for "quality furniture and service." If you’re considering purchasing and able to, you’re better off picking up and setting up yourself. Previously purchased a living room set and picked up after having paid for delivery, because sales person failed to let us know delivery to our location was on specific days only. We thought about picking up ourselves again but were persuaded by our second sales person to opt for delivery as the bedroom set required more setup and was supposedly heavy. Delivery crew had 3 people, were early, yet still rushed service. Overall disappointed.