Dossier Hotel

Exceptional customer service! Micah is a customer service master. I am so astounded to find his generous smile and efficient check in. The room was nice but I struggled with the mini fridge in the cabinet. Very hot water and nice, clean shower. There was a full size tub. Calls to the front desk for coffee was promptly delivered. Thanks for a comfortable stay. See you next time.

It was an older, but decent hotel. Good location downtown. Max line 2 blocks away, so that's great for commuting to and from the airport. The hotel is older but maintained pretty well. The Alder restaurant has a nice happy hour every day and food is quite good. Restaurant and hotel staff were friendly and willingly helpful.

Great staff let me hide in the lobby for a while, even gave me a cherry coke and a snack. Clean environment, friendly folk, and a good spot in the city for a fun trip. I recommend every time!

Great location, super friendly staff, and clean & updated rooms. We had a view of the New Year’s Eve light show from our room which was icing on the cake!

Positive: The staff are the friendliest we've ever met. Starting with the Valet and staff at the front desk, we were greeted with such hospitality I doubt that we will stay anywhere else while visiting Portland again! Plus, the rooms are great! Negative: No fan in the bathroom. Ice machine on even floors only was inconvenient. Had I known this I would have requested to be on an even floor.

Everything was excellent. The location is perfect, close to everywhere I wanted to go. The receptionist was friendly and efficient, and the housekeeping service was excellent. The room was amazing I will definitely stay here again.

It was a nice experience, clean room and great location. Only downside was no microwave in the room or contental breakfast.