Louisville Visitor Center

Classy! While visiting downtown Louisville, we decided to check out the visitor center. After seeing a wax figure of Colonel Sanders online, we were really attracted to this place. A little bit, disappointed that it was no longer there, but the place was fantastic no less. Free admission and focusing on The Kentucky Derby and all things that make Louisville popular, especially their bourbon, this welcome center brought it all to you! The furniture and colors were right on point! The deep colors really pull in that "speakeasy" feel 🥃 Lots of awesome items having to do with the area. Muhammad Ali newspapers, Kentucky Derby horseshoes, a large cabinet of bourbon and even more! You can purchase Kentucky Derby Hats, Louisville Items, small trinkets, stickers, local wares and bourbon balls. We grabbed a few postcards, bourbon balls and new found knowledge of the area. The workers were very helpful and pleasant. Genuinely interested in where we were from and what brought us by. Highly recommend a stop! Other notes: Good for kids. *wheelchair accessible parking feasible parking, entrance and restrooms.

Update 12/23: I had to knock this review back down as the center never followed through on making the issue right, really disappointing. The staff were super welcoming, however as we were talking with them we were told we would receive a 25% discount on merchandise at the store. The center recently reached out to make things right so I’m changing my review to reflect that. Service like that is rare these days.

Chris, Connie and Courtney had some great information for us. I really appreciate people like them working at places like this. Overwhelming but so fun. Time to go get some bourbon! I WOULD RECOMMEND

Called for assistance. Was referred to the website and was given the distinct impression that the call was a bother and I should refer to the online Official Visitor Guide. Was made to feel that I should do my own research and not to bother this center with any inquiries. Saddened that the first impression of Loisville was this dismissive and curt brushoff.

Cute center no parking tho. Lots of brochures and maps available. Went to buy souvenirs for my kids. Not a lot of selection and then the register didn't work so I ended up empty handed.

Super helpful staff, who are nice and knowledgeable about local things to do and plenty of brochures as well. They also have a little gift shop with Louisville themed cups, magnets, hoodies, and more.

The women were super helpful and welcoming. My Mom and I stopped in on our trip from IL and got some super important and helpful notes about navigating the city and sights to see/visit. Thankful we found this place because not shortly after we walked in, there was a heavy rain! Luckily this place was stocked with great quality ponchos! So grateful to have stopped here!