SLS Hotel, a Luxury Collection Hotel, Beverly Hills

The water got clogged in our room under the shower. They do have a bidet though, which is nice. There’s no fridge or microwave in the room (we had some hoppers given to us by a relative staying in LA, we were just passing through LA, and wanted to keep the food in the fridge/warm it up), or at least we couldn’t find them in the room. $75 for valet parking, which I think is overpriced but there’s no nearby overnight parking — must be why it’s expensive.

Time by time SLS disappointed! Stayed from August 6–24, extending multiple times and spending generously at the pool and restaurants. Housekeeping and pool staff are excellent, but reception is unprofessional, rude, and repeatedly locked me out of my room. Even basic courtesy was denied—like refusing me access to the lobby restroom while allowing others. For a hotel of this level, management is clearly failing. SLS needs new leadership.

Truly Exceptional I stayed at SLS Beverly Hills during a very scary and uncertain time in my life while dealing with cancer and medical visits at Cedars-Sinai. What could have been an incredibly stressful experience was transformed into something comforting, luxurious, and genuinely uplifting because of this hotel and its incredible staff. From the moment I arrived, the valet, front desk, and everyone at The Nook treated me with such kindness, professionalism, and warmth. Every interaction felt sincere, thoughtful, and above-and-beyond. It wasn’t just a stay — it felt like being taken care of. The property itself is beautiful, but what truly stood out was the people. They made me feel safe, relaxed, and even a little glamorous during a time when I really needed that. I’m genuinely sad I couldn’t stay one more night to enjoy the area and soak it all in. Thank you, SLS, for making my Cedars-Sinai trip far more pleasant than I ever expected. I will never forget this stay.

I stayed at this hotel for a few days and the experience was truly pleasant. The property is very charming and well cared for; one evening there was even a DJ on the terrace, which made the atmosphere even more enjoyable. The room was spacious, beautifully scented and well furnished, with a very comfortable bed and a large TV. Overall, I found it welcoming and well maintained. I also really appreciated the complimentary shuttle service to the city center — punctual, convenient and perfect for moving around without stress. I felt very comfortable throughout my stay, and the staff were always helpful and friendly. Overall, a very positive experience and a hotel I would gladly recommend.

I was wowed by this property and the people who manage it. I travel frequently and I know excellence— and I’ve found it here! Alex Bastovanov is the heart of the property! He welcomes guests with a genuine smile and welcoming attitude. He ensures that the guest’s requests are fulfilled and he goes above and beyond by anticipating their future needs. The stay is truly individualized because of his caring and kind approach—one feels they are home but with high end touches of elegance and sophistication. I recovered from a surgical procedure at the hotel and I feel the positive atmosphere accelerated my healing and aided my recovery. The location is superb because it is walkable to Beverly Hills and to tennis and pickleball at La Cienaga Tennis Center and a well known hospital nearby. There is a fabulous pool for sun lovers and house car when you just want to have someone professional to whisk you away to your favorite restaurant or drs appointment. This hotel is really wonderful and the staff are all beyond compare.

Comfortable spot to stay at in Beverly Hills. Quiet, dark and cool room with very comfortable bed. Shower head is ridiculously small. Good breakfast but charging extra for every little thing (an omelette is $5 extra vs scrambled? 1 extra egg another $5? Come on…) No allergens listed anywhere. 10-15 mins walk from Beverly mall and some food spots, great sushi place down the street. 20-30 minutes drive from basically everything which was good. Though note that parking at the hotel is severely overpriced - instead just park at the Beverly mall for a 5th of the price.

fix grammar they said love is sweeter the second time around..and that applies to our stay here at SLS! it's always a nice start when you're greeted warmly during check-in and LIVA exceeded that far beyond expectations! The whole staff, the valet service,housekeeping and everyone is truly exceptional. This would now be our first choice everytime we want a staycation in LA! perfect for our family,the king suite is huge. amazing rooftop deck and their avocado toast and shakshuka for breakfast (until 1:30 PM! another plus!) is a must (kiss mediocre breakfast menus goodbye!)