Hampton Inn Metairie

The lobby of the hotel is very clean and stylish. We found the entire hotel to be very clean. The staff are very friendly and polite. The complimentary Breakfast isn't bad considering they don't actually have a kitchen to cook in. I enjoyed the waffles, sausage, and boxed omelettes. I had to take away because this property needs some maintenance love. The bath tubs need to be reglazed because they're peeling. It's unsightly and made the tub/shower look dirty. The door to our bathroom was warped from moisture. It appeared dirty, but was actually swollen with mold. The plumbing gurgled frequently throughout the night, so it made it difficult to get a restful night's sleep. The guest laundry was out of service for most of my stay. It's just not what I expected for the price I paid to stay here.

Positive: "" Negative: Roaches on 3rd floor. Banging doors and commotion during late night and early hours on 1st floor.

The Hampton Inn Metairie is an excellent choice for a comfortable and convenient stay. The rooms are clean, spacious, and well-maintained, with all the amenities you need for a relaxing visit. The staff is friendly, helpful, and attentive, making check-in and check-out a breeze. The complimentary breakfast is tasty and satisfying, and the location provides easy access to local attractions, dining, and shopping. Highly recommended for both business and leisure travelers!

Nice location. Easy access to the interstate. Comfortable rooms. Good breakfast choices. Cook your own waffles. Three level parking with access to first three floors from the parking deck. I would highly recommend this location!

This Hampton Inn in Metairie, LA is hands-down one of the worst Hilton properties I’ve ever dealt with. The attendant Carla, who claims to be the hotel manager has some of the worst customer service I’ve ever witnessed. She acts as if she does not want guests staying there, and she has tried more than once to stop my family from checking in. This time, my son arrived before me to check in while I was still at the job site. Instead of handling the situation professionally, Carla went out of her way to be rude, dismissive, and unhelpful. She tried everything she could to prevent him from checking in, even though we stay with Hilton constantly and have never had a problem at any other location. Her attitude was nasty, unwelcoming, and completely unprofessional. To make matters worse, the hotel itself is not even worth the headache. The room smelled like mildew, the property looks worn-down, and nothing about it reflects the Hilton standards we’re used to. I will never stay at this location again. If Carla is truly the manager, Hilton seriously needs to reconsider who they put in leadership. Guests deserve better than this attitude and this outdated, musty.

I absolutely love staying at this hotel. The rooms are always spotless, and everything feels fresh and well taken care of. The staff is not only professional but also very helpful—they really go out of their way to make sure your stay is comfortable. The lobby is beautiful and welcoming, the perfect place to relax or meet up with friends. Another huge plus is the covered parking—it’s convenient, safe, and makes coming and going a breeze. Overall, this hotel delivers a consistently excellent experience, and it has become my go-to whenever I’m in town. Highly recommend!

The room needs lots of attention. Our toilet ran the whole time, we had to hold the handle to keep it from running. The bathroom doors need some painting & work. Karla was absolutely wonderful. She was so accommodating & friendly! Give her a raise!