Goodwill of Central and Coastal Virginia

This store has a plumbing problem where sewage will backup if customers and store workers use the toilets. They have limited the use to the store workers. Found that situation unacceptable for the customers. Especially the elderly. They seem to be taking their sweet time to get this fixed. I don't recommend shopping there until it is fixed.

In all my years of thrifting I have never seen a more unfair and dishonest practice. This new practice of marking out the color of the week on shoes purses clothing electronics and anything nice with the intentions of NEVER giving the customer a good deal. I DEFINITELY WON'T BE RETURNING UNTIL THEY HAVE NEW MANAGEMENT. Poor customer service No one greeting patrons and I watched as many customers walked out instead of shopping.

While they do have a wide selection of clothes and books the toy section was small and the prices I thought were high, alot of it you could get at Walmart for the EXACT same price it may be a dollar cheaper but thats it theres also a very bad smell almost like urine im not sure why.Overall ,unfortunately, we just weren't fans

One of the neatest, cleanest and we'll organized GW stores I've been to! Prices are fabulous 👌🏼

I had a few minutes and was looking for some clear storage boxes to get things better organized at work. They had some larger than I needed at work but were very nice and better priced than other places I had looked. The staff was very helpful and knowledgeable about what they had in stock. I would go back when looking for other items.

Alley was so nice to help me put everything to my car. Put glass nicely in my car. Was happy to help and had a smile on her face.

I went into the store there tonight. There was only one employee there working by herself (very sweet girl, have nothing bad to say about her) but her manager was not present when was asked for help. You have a line full of people and the manager just walks up does not help or acknowledge the other customers there. The employee called her several times over the intercom to get help and no help will arrive. I do not agree on how some companies and managers treat their employees. I hope something changes soon.