Pacific Stay Hotel

Stayed here 6 weekends in October & November. Excellent staff, immediate assistance when needed. Check in/out was always easy. Business Center was very handy. The last stay I left feeling pushed, still isn't sitting well with me. I had 2 trips for all my stuff. Leaving with the first load the women who was cleaning the rooms on my floor asked me several times if I was checking out. I don't know who she was, she was wearing a mask. I said yes but I had more stuff. I didn't think she understood me. When I came back for the last load she and a male employee who was collecting her dirty linen, were waiting outside my room. I had the do not disturb sign so I don't think they went in but I don't know. When I opened the door she came in right behind me and started taking down the bedding. She kept saying she was sorry but it was just really uncomfortable. I will return but I don't know it was just strange.

Thank you, thank you! We needed a local hotel with a accessible room and this hotel was perfect. The staff was very helpful and kind. Room was spacious and clean. We did not check out the breakfast but there is an attached restaurant which would have been really convenient. Lots of stuff walking distances if you need supplies. Definitely would stay again.

This is a great place to stay and I will stay here again if going back to Covina. The front office staff are amazing and accommodating. Nothing you ask is too small for them. Each person I met there at the front desk is pleasant and happy and always willing to help you out. They always greet you and wish you a good day. The room I stayed in was always clean and although they don't automatically provide daily service, upon request they will do your room, new towels and garbages. When I arrived after a long day of travel they offered me bottled water and made sure I was well taken care of.|The hotel is clean and well maintained both on the grounds and the inside. I highly recommend this hotel to anyone.

Clean, spacious rooms. Dated, but nothing negative. Bathrooms on the other hand really need a refresh. Our first morning the shower kept making a whistling sound. It was addressed by maintenance, but a negative experience. The vanity is tiny and the toilet paper roll location is very awkward. You can hear the highway from the room so it is not super quiet but I liked it because I found the background noise soothing. May not be for everyone. A big plus is the staff is super friendly and accommodating.

the facilities and assets are high quality. carpeted room, very soft sinking mattress, ironing board, high quality shampoo and conditioner, refrigerator, coffee machine and microwave. this is a classy hotel with the old feeling of original business and corporate elite hotels. though now run by different management, they do a great job and show due concern for their guests.

I have sensitivity skin issue that reacts to chemicals and fragrance horribly. I asked housekeepers would they agree I would clean my own room with natural cleaner during my stay so not to have any issues. They declined. Horrible this hotel refused to accommodate such a simple accommodation. Fabuloso is not a cleaner per sa. It says nothing about killing bacteria or germs. It is a fragrance that is toxic to humans and pets.

What a great place to stay. You will not be disappointed if you book your stay here. So much to do in very direction.